The Goal is to make sure both Tabs match and have the folders you want to sync listed.ĥ. If the Icon is missing you should not see that folder under the 'Subscribed' Tab. Under the 'All' Tab, it's important you see a folder Icon for each of those folders. You will notice 2 tabs above the list of folders, 'All' and 'Subscribed'. From the Mail Section in outlook, Right click on 'INBOX'Ĥ. Choose every IMAP account in the left and uncheck 'Include the selected account in this group' box.ġ. Steps 13-16 are optional if the new group you created does not send/receive.ġ5.

Under 'When Outlook is Offline' Check 'Include this group in send/receive (F9.)' Select the new Group Name and make sure 'Include this group in send/receive (F9).' and 'Schedule an automatic/send receive every 30 minutes.'(Default is 30, however you can reduce this to 1) are checked. Ive set the sync interval to 1 minute or 5 minutes or 30 minutes. Repeat steps 7-9 for each IMAP account if you have more than one.ġ2. Ive tried unsubscribing to all the folders but the Inbox. Make sure 'Send mail items,' 'Get folder unread count for subscribed folders,' and 'Receive mail items' are checked and 'Download complete items including attachments for subscribed folders' is selected.ġ0. Within Microsoft Outlook, it is not uncommon to encounter at least one issue throughout the time in which you use the application. Check the 'Include the selected account in this group' box.ĩ. Click 'Define Send/Receive Groups.' It should be the second option from the bottom.Ĩ. Outlook 2013, perform the following steps:ģ. Option: Root folder path, this should just show 'Inbox' File > Account Settings > Account Settings…ĥ. To set the root folder path for your IMAP account:ġ. Unfortunately, Outlook doesn’t detect this automatically but you can set it manually. Below are some common techniques you can try to resolve these kinds of issues. How to Fix Outlook Error Synchronizing Folder Issue Type CTRL+6 or click on three dots present in the bottom left of the Outlook email program Click on. There could be a number of possible issues related to a mailbox not syncing properly when using Outlook 2013.

Outlook stuck on synchronizing inbox